@MojangSupport hi, I've tried altering my Primary email address on MS account but lose Minecraft products when I do so. Can you help?

It sounds like you might be logging in with a different account. Please see msft.it/6010Zn9Eu for steps on changing the email, or contact Microsoft Support at msft.it/6011Zn9ER for further assistance. ^NS

Thanks. It's the same account but a change to the Primary sign in username, which works fine with the Microsoft account but when used for Minecraft sign in, the products revert back to demoes. Does it take time for primary alias amends to propagate through to Minecraft?

For more info on Demo Mode, please check out: msft.it/6016ZnNla. For assistance with your Microsoft account, please reach out to Microsoft Support at msft.it/6017ZnNlx or msft.it/6018ZnNlI. ^FF

Hi, I tried to buy your game with Postepay and an error appeared. The game has not been released to me and my money is awaiting accounting. Will I have my money back? I hope so or else I'll have to dispute.

For help with purchase issues, please check out: msft.it/6011ZXWv7. ^FF

It wasn't helpful to me. I tried to buy the game and my account money was taken. Many received their refund after a few days, why not me? Do I have to report you? Please give me true feedback.