@MojangSupport hi, I've tried altering my Primary email address on MS account but lose Minecraft products when I do so. Can you help?
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Replying to @kkir
It sounds like you might be logging in with a different account. Please see msft.it/6010Zn9Eu for steps on changing the email, or contact Microsoft Support at msft.it/6011Zn9ER for further assistance. ^NS

Dec 24, 2021 · 4:14 PM UTC

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Replying to @MojangSupport
Thanks. It's the same account but a change to the Primary sign in username, which works fine with the Microsoft account but when used for Minecraft sign in, the products revert back to demoes. Does it take time for primary alias amends to propagate through to Minecraft?
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For more info on Demo Mode, please check out: msft.it/6016ZnNla. For assistance with your Microsoft account, please reach out to Microsoft Support at msft.it/6017ZnNlx or msft.it/6018ZnNlI. ^FF
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