@MojangSupport Good day. I made a transaction to but Minecraft java edition six times. The transaction went off my account 4 times and I still couldn't get the game due to an error. Please contact my mom's email at milavanschalkwyk@gmail.com for the refund.
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Replying to @paolo_schalkwyk
For help with purchase issues, please check out: msft.it/6011ZptRd. ^FF

Dec 23, 2021 · 3:25 AM UTC

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Replying to @MojangSupport
Thank you. Where can send my bank statements that shows that the transactions went off my account 4 times. Also please advise on how the refund process works as I still haven't received my game.