Can you send us your ticket number? We would be happy to check on the status for you. In the meantime, make sure to reset your password and update your security questions (instructions here! msft.it/6012Zrleg). ^NS
I can confirm your ticket is in our queue. One of our agents will be happy to look into that just as soon as possible. I'm glad to hear you were able to make those changes--be sure to add security questions to further secure your account if you haven't yet. ^NS
Dec 21, 2021 · 5:47 PM UTC