@MojangSupport i have a very old minecraft account from 2013. the email associated with my account was disabled years ago and unfortunately my transaction ID email was also on said account. i have sent support tickets to change the email but nothing has been done. help :(
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Replying to @soubsoup
Can you send us your ticket number? We'd be happy to check on the status for you. ^NS

Dec 21, 2021 · 5:32 PM UTC

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Replying to @MojangSupport
I have submitted two tickets yesterday but got 0 confirmation email back. I am unsure of where to access my ticket number :')
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That's definitely strange. First, please try checking your junk/spam folder. Also, make sure your email is not blocking or filtering emails from noreply@mojang.com. ^NS
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