@MojangSupport I purchased the game back in 2011 and do not have a mojang e-mail account. I submitted a few support tickets over a year ago and no response. How do I gain access to the game I purchased? I still have the receipt and transaction ID.
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Sorry to hear you haven't received a response yet , please try sending in another ticket request. To keep your information secure, please complete our request form at msft.it/6016ZRmMQ so we can quickly and safely assist with your question! ^NQ
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I have filled out that form several times and have not heard back.
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Replying to @JoesKnocking
Can you send us your ticket number? We would be happy to check on the ticket status for you. ^NS

Dec 21, 2021 · 5:16 PM UTC