@MojangSupport I migrated my Mojang account over to a Microsoft account, but now my Microsoft account says I don’t own the Java edition of the game. I just paid for a 3 month realm too :/ Can I have some help?
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If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6015ZOWUR. ^FF
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I have, but I’m still having issues! I am able to login with my Microsoft account, but it seems during migration my Java account was lost :( Is there anyways I can get some help so I can enjoy my account and my realm?
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To keep your information secure, please complete our request form at msft.it/6010ZOoVr so we can quickly and safely assist with your question! ^FF
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I already have! I had a very nice conversation with Theoleth; they were very nice. I just have not heard back from them in a couple of weeks, and I’m concerned because my realms subscription is time sensitive :(
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Replying to @SayHalloPlease
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^FF

Dec 18, 2021 · 11:33 PM UTC

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Replying to @MojangSupport
Thanks for replying. I’ll be patient; I’m sure there are others in a similar, awkward position as me. If this process takes more than 2 weeks and I still do not have my account, will I be able to request a refund on my realm?
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^NQ