@MojangSupport I do not have access to my original email or transaction ID on my legacy account and I want to migrate it. Support tickets aren't helping and I don't know who else to contact please help.
2
Do you mind sharing your ticket number? We can check on that and see if there's anything we can help with. ^NS
1
Unfortunately, I wasn't able to locate a support ticket in our system with that info. Support tickets are usually assigned a 7-digit number. Can you check again and let us know if you're able to find it? ^FF
1
We'll have to defer to the specialist in this case; unfortunately there's nothing further we can add on Twitter. Please review the replies from the agent to see what steps you can try next. ^NS
Dec 11, 2021 · 4:15 PM UTC