@MojangSupport Hi! I had recently migrated from my Mojang account to my pre-existing Microsoft account (which also has Xbox Game Pass). When I try loading up the game on the new minecraft launcher though, it appears that I don’t have the game and only offers me to play the demo?
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There could be a few different things happening. First, please double check which Microsoft account you migrated to--sometimes folks end up on a different one than they expected! ^NS
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I have the correct email address, what else can I do?
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Replying to @starryperi
Thanks for checking! Go ahead and send us a message at msft.it/6016ZEEbY, and include a screenshot of your launcher. We'll be happy to look into that further for you. ^NS

Dec 11, 2021 · 3:32 PM UTC