@MojangSupport Hello, so i own Minecraft bedrock edition on my computer and while i can play it and install it through the Microsoft store, on Minecraft.net it says i dont own the game therefore im unable to change my skin or do anything like that.
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@MojangSupport i can send images or a video to show its the same account if need be, its not a big deal but its very annoying that im being told to rebuy the game
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We're going to need to take a closer look into this so please submit a ticket up to our account team! Please send us an email at msft.it/6013ZBiez and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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Did you have any other questions we can help with? It seems like you had a question about your account, which we can definitely help with if you send us an email at msft.it/6012Z85T4. If there was another issue though, please do let us know. ^NS
Dec 10, 2021 · 3:31 PM UTC
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