@MojangSupport I just get this over and over. I've checked the card numbers. Tried multiple cards and even PayPal. I even made sure my browser was up to date.
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Sorry to see you're running into so many payment issues! Please check out this faq for more information on failed payments: msft.it/6011khYJx ^TK
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Yes I've followed the steps on that page already.
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Because payment errors can be caused by a number of reasons, we're often not able to track them down on our end. If the troubleshooting steps aren't helping, you may want to consider buying a prepaid card. Check msft.it/6013Z6Fkc for more info. ^NS
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I'm mostly worried I'll pay for the card and it won't work.
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If you run into issues with the payment or the purchase you can always reach out to us through our ticketing system and we can see if the payment failed or not. ^TK
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Couldn't we do that with my payment failing now?
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Replying to @satotc
We could not do it from here as that is personal information and we do not handle personal information over twitter. ^TK

Dec 9, 2021 · 11:37 PM UTC

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Replying to @MojangSupport
Where can I talk to someone who can handle personal information? There is another option to fix my problem involving reconnecting my email and user name.
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Please send us an email at msft.it/6014ZDTcu and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK