This can sometimes happen if the Xbox App isn't up to date. Please close the launcher, then search the Microsoft Store for "Xbox" and check for any updates. ^NS
In that case, it would be best to reach out to Xbox Support to look into this a bit more for you! msft.it/6014ZBeR2 or msft.it/6015ZBeRN. ^TK

Dec 9, 2021 · 10:47 PM UTC