Hey @MojangSupport. For some reason I'm getting an error when trying to migrate my Mojang account to a microsoft one. I've tried multiple times and the same message appears. Any help is appreicated, thanks!
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In this case, you will need to reach out to our Account Team for assistance with migrating your account: Please send us an email at msft.it/6011kCzSJ and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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It seems to be due to already having a Minecraft account on my Microsoft one, however I have never actually bought the game on that account and haven't played on it. Is there a way I can delete the current Minecraft account connected to my Microsoft one, so I can migrate. Thanks.
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Replying to @DefineDoddy
If you reach out to our account team we can look into assisting you with changing your account information! Please send us an email at msft.it/6011ZBjIF and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK

Dec 9, 2021 · 10:29 PM UTC