@MojangSupport I am having a problem changing my password. I apply for changing the password but I am not receiving any mail regarding that. I did check in my spam. I am paranoid that there are duplicate accounts under my mail account.
1
Please send us an email at msft.it/6017khYRT and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
1
1
Yes, I was actually trying to try out Java first then use a redeem code. I made the account a while ago without buying Minecraft and so I got no transaction ID 馃槄
1
1
Just to check, when did you create your account? If it was after December 1, 2020, then this will be a Microsoft account and you'll have to request a password reset with these steps instead: msft.it/6010Z6FfQ ^NS
1
1
Thanks for clarifying! In this case, go ahead and fill out the form at msft.it/6010Z62cG to the best of your ability. Since you don't have a transaction ID, make sure to include your username and the email on the account so we can find it. ^NS
Dec 9, 2021 路 4:57 PM UTC
1