@MojangSupport My realms subscriptions renews the 2nd of every month. This month I was charged the 2nd, but then also the 6th a second time, and now the game claims my subscription has expired. Please help.
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@MojangSupport Hello? I’ve been double-charged and not received what I paid for. Also have a help ticket in with no response yet.
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Replying to @Weshuzan
That's definitely no good! You mentioned that you submitted a help ticket--do you mind sending your ticket number? For privacy reasons this isn't something we can help with on Twitter, so I want to make sure your ticket is in our queue so we can help safely. ^NS

Dec 9, 2021 · 4:47 PM UTC

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Replying to @MojangSupport
Automated email says my support request is 3211653
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Thanks for sending that over! I can confirm your ticket is in our queue. One of our Realms agents will gladly help out just as soon as they're able! ^NS
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