My support experience with @microsoft was SO BAD that not only did I cancel my @Office365 account, but I decided to go with @Apple for two laptop purchases instead of @microsoft. As an IT executive, I will be strongly urging clients to avoid microsoft as well. Unbelievable.
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I'm sorry to hear you were double charged for Java, Joseph! One of our agents can assist you with refunding the extra charge, so please fill out our contact form at msft.it/6019kLmZH and make sure to include the Transaction IDs for both of these charges. ^FF
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I would like to know when will you EVER get to me. And my complaint. Im mad as hell.
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For the chat and book issues, please search our bug tracker, and if you find a matching report, upvote so the dev team can see how widespread it is! msft.it/6012k9rkY For the download issue, please contact our tech team at msft.it/6018k0QHM ^NS
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How many times foes a person have to tel you they have done exactly what you have asked. Yet nothing is being done. Work on it already.
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Replying to @Aloha702me_808
Unfortunately Support isn't able to assist with issues on the bug tracker. For the chat and book issues, please refer to any existing bug reports for updates. For the download issue, please contact us at msft.it/6012Z6SxE if you haven't already so that we can help. ^NS

Dec 9, 2021 · 3:27 PM UTC