@MojangSupport I really need to speak to someone about my daughters Minecraft Java purchase as I’m unable to locate it and we can only see the demo version. The receipt says it was purchased through Mojang Studios. Please help
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If you purchased the game recently (after Dec 1, 2020) then make sure you're logging in with the "Microsoft Login" option in the launcher. You can also try logging out and logging back in with a different account, in case that's where the game was purchased. ^NS
Dec 8, 2021 · 6:15 PM UTC