@MojangSupport Hello, I am writing to you again because I still have not received a confirmation email, I still have not received the game and they have not returned the payment that was made previously. Is there anything you can do?
1
If you haven't received the confirmation email from us, this means the payment did not go through on our end. Unfortunately this means we can't see any details about why the payment might have failed. Please contact your bank or financial institution for assistance. ^NS
Dec 8, 2021 · 5:52 PM UTC