@MojangSupport I’ve been trying to contact your support team about a problem I’ve been having. But I haven’t been able to solve it yet. Is there any way I could speak to a person about this?

Do you mind giving us your ticket number? We can check on that and make sure your ticket arrived in our queue. ^NS

The ticket number is 3186480, I was also told in a different ticket that I would be emailed about my issue by a company representative, but I haven’t gotten the email in 16 hours.

I can confirm your ticket is in our queue, and one of our agents will be happy to help as soon as they're able. Please refrain from submitting additional tickets since this may increase your wait time. ^NS

I was also informed that I would receive an email from a company representative, is there any way on your part to check if it's been sent yet?