@MojangSupport Hey mojang I am in problem. I have a issue i am Minecraft PE player everytime i am open Minecraft my id logout and all settings is going and my world also delete. My phone is poco f3 gt. I never saw this type problem in Minecraft pocket edition please help me馃檹馃檹
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I'm sorry to hear that happened! Visit our bug site to see if this has already been reported: msft.it/6013kLmqb. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, see our help site on how to submit a report! msft.it/6014kLmqj. ^FF
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Mojan i know why i am saw the problem because you move Minecraft file into Android that's why I have problems
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If you're still running into issues, please contact us at msft.it/6015k0wDf. Our Tech team will see if there's anything we can do to help out! ^NS
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I am already spoke your technical team but my problem is not solve. I have idea but if you do that's problem is solved. Change Minecraft data. This update you put Minecraft data in Android folder that's why we have issues. Change Minecraft data folder his old place.
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Apologies for any confusion! It looks like you spoke with one of our Minecraft experts, who are there to help answer general questions quickly. If you need further assistance, you can request to be transferred to the internal Support team. ^NS
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Mojang i am also soft engineer know what is the problem the problem is Minecraft data. Because phone security think Minecraft data is crashed so phone security take him down. That's why I am facing the problem. If you change Minecraft data his old place the problem is solved
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Settings and my id and my world started World are gone Minecraft apk start like new. That's my problem.
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We'd be happy to help out with that. Please reply back to the Minecraft Expert, and request to be transferred to the Support team. If your ticket was closed, you can submit a new one here: msft.it/6019k0syx ^NS
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Apologies for any confusion. To clarify, it looks like you were chatting with one of our Minecraft experts. They can offer general troubleshooting, but our Tech team will be in a better position to help with your situation. Please request to be escalated so they can help out! ^NS
Dec 3, 2021 路 11:52 PM UTC