@MojangSupport Hello, I recently bought the game and during the transaction a sign appeared that said something like "an error occurred, please fill in the data again".
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It sounds like the transaction may have failed. There are a number of different things that can cause this, so check out our FAQ for suggestions: msft.it/6015k2EWl ^NS
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The transaction is already made, if i buy the game again, it wouldn't charge to my bank account again? Because yesterday i didn't received the confirmation email, but the payment was submitted.
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Replying to @Tortuga_Tac
If you didn't receive a confirmation email from Mojang, this means the payment did not go through on our end. Sometimes banks can place a temporary hold on those funds; those will typically disappear in a few days. Please see msft.it/6015k2EWl for more info! ^NS

Dec 3, 2021 · 11:43 PM UTC