I can understand how this would be pretty frustrating! Are you seeing any specific error messages when you try to access your realm when using mobile data instead of Wi-Fi? Feel free to attach a screenshot in your reply! ^FF

Dec 2, 2021 · 11:32 PM UTC

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Thanks for the extra information! Unfortunately, it's likely that a mobile data connection isn't strong enough to maintain a steady connection between the game server and your devices. WiFi is more likely to be a reliable connection! ^NS