@MojangSupport
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No worries, we'd be happy to look into that! If you haven't yet, please send us this screenshot at msft.it/6018k0bVp. Our Tech team will be happy to take a look as soon as they're able! ^NS
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already did two days ago and still no response
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^NS
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It's just I payed 20+ € and I can't even download the game . That sucks
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Replying to @TheBearPack1
I definitely understand how frustrating that can be, and I wish I could resolve this for you right away. We'll definitely get back to you as soon as we can! ^NS

Dec 2, 2021 · 6:40 PM UTC

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Replying to @MojangSupport
Mojang you are not replying and i sent an complain email a week ago . Ipaid 23 euros for the windows version and i cant even download it .PLS help🥺🙏
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If you purchased the Windows version of Minecraft and haven't received it, then you'll need to reach out to Microsoft Support for further help: msft.it/6016k4HMk. If you purchased Java, then can you let us know your ticket number? I'll be happy to check on this for you! ^FF
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