@MojangSupport I switched from my original Xbox One to the Series S a few days ago and ever since I’ve no longer been able to play Minecraft Multiplayer because of this message eventhough I don’t have a child account and even if I did all my settings let me play multiplayer in
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Replying to @msosa0720
We have an article that goes over all the steps to resolve this! It sounds like your case is a bit different than the usual, but the steps should still apply to you. msft.it/6016k0gNe ^NS

Dec 2, 2021 · 4:59 PM UTC

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Replying to @MojangSupport
I have already tried these steps yesterday just incase and it still did not fix the issue.
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Thanks for trying those steps! Since you're still encountering the problem, can you send us a message at msft.it/6014kFM5a so we can investigate? Please include a screenshot of your Xbox settings to help us figure out the issue. ^NS