My support experience with @microsoft was SO BAD that not only did I cancel my @Office365 account, but I decided to go with @Apple for two laptop purchases instead of @microsoft. As an IT executive, I will be strongly urging clients to avoid microsoft as well. Unbelievable.
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I'm sorry to hear you were double charged for Java, Joseph! One of our agents can assist you with refunding the extra charge, so please fill out our contact form at msft.it/6019kLmZH and make sure to include the Transaction IDs for both of these charges. ^FF
Dec 2, 2021 · 4:20 AM UTC
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