@MojangSupport hello I continued to search on my side and it could be that the problem comes from the fact that my ship launcher did not connect to the minecraft service which will explain why it does not detect the fact that I bought the game and that it blocks me in mod demo

If you're still having issues at this time we can look into it with our accounts team! Are you making sure you're logging in with your Microsoft Account? ^TK

(latest version downloaded from Microsoft Store) unable to connect to the minecraft service but I am unable to know why yet I can connect to the mojang site without problem

It sounds like you may be using the wrong launcher or potentially you are logged in with multiple usernames. I will provide a link to troubleshooting Demo mode, if you still have issues let us know. msft.it/6012kaa58 ^NQ

maybe there is just no solution and my minecraft is just definitely broken i may just have to be abandoned 😪