@MojangSupport hello I continued to search on my side and it could be that the problem comes from the fact that my ship launcher did not connect to the minecraft service which will explain why it does not detect the fact that I bought the game and that it blocks me in mod demo
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Replying to @ADenaves
If you're still having issues at this time we can look into it with our accounts team! Are you making sure you're logging in with your Microsoft Account? ^TK

Nov 30, 2021 · 1:07 AM UTC

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Replying to @MojangSupport
(latest version downloaded from Microsoft Store) unable to connect to the minecraft service but I am unable to know why yet I can connect to the mojang site without problem
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It sounds like you may be using the wrong launcher or potentially you are logged in with multiple usernames. I will provide a link to troubleshooting Demo mode, if you still have issues let us know. msft.it/6012kaa58 ^NQ
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more replies
Replying to @MojangSupport
hello I want help please I connect well with my microsoft account and I have selected the java edition not the window edition after more research on my side, he found that the problem came from the fact that my launcher could not connect to the minecraft service
Replying to @MojangSupport