PC Game Pass subscribers should be able to access Minecraft Java Edition now. For any other questions, please file a ticket with player support. JHP
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Hi, i bought minecraft Java edition with Microsoft account itubekanalim@gmail.com but there is no game. Error is payment unsuccess but it paid. Please contact me for pay back or load the game
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Replying to @cerengedioglu
It's likely that the payment has failed and left the transaction in a pending state! You can read more here, please visit msft.it/6018kvgP0 ^TK

Nov 30, 2021 · 12:53 AM UTC

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Replying to @MojangSupport
I paid with my credit card. I have referance numbers of my payment. But i can’t arrive the game files and there is no e-mail about game access. Microsoft account mail adress is itubekanalim@gmail.com Please check and help
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I'd be more than happy to help you access your game. Reach out to our team over at msft.it/6015kaaKH provide them with the verification of your purchase and they'd be more than happy to help you. ^NQ