@MojangSupport i’ve been waiting over a week with no reply to my ticket. is this normal? why is it taking so long?
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Replying to @easterbunny9321
Hey there, sorry to hear you still haven't gotten a response back. Can you provide us with the ticket number? I will see if there is anything I can find. ^NQ

Nov 29, 2021 · 1:50 AM UTC
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Hey there! Looking into your ticket, it is still currently being investigated at this time. As it is tied to an account issue, they can take a little longer. Thanks for the patience. ^TK