We’re aware of issues that are preventing players from joining Realms. The team is currently working to resolve these issues! -MG
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I have a problem every time when I want to send email to redo my password. I buy my account in 2012 but I can’t login,pleasehelpme gabrielanzcava@hotmail.com this is my email.when I try to create account with my email the mensage is: have accountwith this emailbut I cant enter
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Replying to @gabsanzolin
Hey Gabriel, sorry to hear you've encountered an issue with resetting your password! Please send us an email at msft.it/6017kS4YN and we will be happy to look into this issue further for you. ^FF

Nov 26, 2021 · 10:57 PM UTC

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Replying to @MojangSupport
Thanks so much to answer me, I already send the email and anexed the code of my transaction when I bought, I hope get my account back hehehe
Replying to @MojangSupport
And what is the ^FF? In brazil we don’t have this emoji kkkk I like but I don’t know what it’s