earlier replies
Replying to @DogmumJasmin
Sorry to hear about that! It's possible the payment may have failed--sometimes a bank will put a hold on a charge even if it fails on our end. That will typically disappear within a few days. ^NS
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Replying to @DogmumJasmin
Hey there Jasmin, I'm sorry to hear your realm hasn't renewed properly! One of our Realms agents can assist you with this. Please fill out our form here msft.it/6016kq6rq and our Support Team will reach out to you as soon as possible. ^FF

Nov 26, 2021 · 12:01 AM UTC