@MojangSupport I’m needing help with my Minecraft realms. I’ve been double charged for around a year and one of my realms is expired and I just need these problems resolved.
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Sorry to hear about your Realms issues! We have a team in place that can take a closer look at your subscriptions. Are you playing on the Windows 10 Edition or Minecraft: Java Edition and through what platform? ^TK
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I’m on the Xbox one edition I have a support request number provided by Minecraft support team but I haven’t heard back from them since their last response at 3am my time🙃 I’m not sure if y’all are connected. I was referred to check with you guys as well
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Replying to @RoseGaret
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^NS

Nov 24, 2021 · 2:49 PM UTC

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Replying to @MojangSupport
Would giving you that reference number be of any help?
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You can certainly send us the ticket number, we'd be happy to check on that for you. ^NS