We sure can! If you submit a ticket up to our account recovery team we can look into assisting you with a password reset: msft.it/6014kml9s ^TK
We can verify ownership of the account if you submit as much information as you can about the account. You can also write in with an email that you do have access to in order to recover the account. ^TK
Good news! Legacy accounts can finally be migrated, we just updated our help site with a new FAQ page here: msft.it/6012kWweE If you need help updating the email to prepare for the move, send us an email at msft.it/6013kWwe1 so we can help. ^NS

Nov 24, 2021 · 2:44 PM UTC