@MojangSupport it’s been 2 hours I’ve been emailed you, I’m just asking for an human sentence, not from a bot ! I’m waiting this from years so you better answer ! @Mojang @FrMinecraft

Thanks for that patience! There are other players in the queue that may be ahead of you but if you provide me the ticket number I can check to see what's going on. ^TK

Thanks for your answer but I resolved the problem by myself in the night ! Thanks again