PC Game Pass subscribers should be able to access Minecraft Java Edition now. For any other questions, please file a ticket with player support. JHP

Hi can anyone please help,my son can’t log in,neither of us can remember his log in,I’ve done forgotten password,put e mail address in (which is in the drop down also so assuming this is the one I used) have tried other email.Nothing is working.pls help distressed mum&9 yr old