PC Game Pass subscribers should be able to access Minecraft Java Edition now. For any other questions, please file a ticket with player support. JHP
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We filed a ticket online two days ago. My daughter has been playing Java edition, logging in through Microsoft and we keep getting error message with no other details. Try it on different devices over several days please advise.
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Replying to @susieanders321
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!

Nov 6, 2021 · 11:55 PM UTC

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Replying to @MojangSupport
Two months later still can’t get in and they’re asking me to buy it again. Can someone please help
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For assistance with Demo Mode, please check out: msft.it/6018Zpt3k for help. ^FF
Replying to @MojangSupport
I understand; thank you 🙂