@MojangSupport What is wrong with this launcher?! No matter what I do, I just can't seem to play anything but the demo. I can't even download the old launcher from your website and thus am stuck, unable to play at all. Please help. #MinecraftLauncher
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That is possible but I really don't know how to fix it. Any tips?
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Replying to @weolins
Please send us an email at msft.it/6014kuDmG and we will assist. Remember to attach your Transaction ID and account name / Gamertag.

Nov 5, 2021 · 2:41 PM UTC

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Replying to @MojangSupport
I purchased Minecraft a few years back, where can I find the transaction ID?
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Please see msft.it/6016kuE3O to see if you can recover your transaction ID. If not, please fill out the email form to the best of your ability so we can help out.