@MojangSupport Hi, I've finished my migration few days ago but now, the games I had, are not there anymore, I do have both receipts for Dungeons and Minecraft, but I dont have them in my acc anymore, Could you help me please? thanks! =)
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If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6011kypvU!
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Hi, I think the issue is that I migrated my account to a gmail account again is there a way to fix it?
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Replying to @Taniiflores
Please send us an email at msft.it/6019kyVEB and we will assist. Remember to attach your Transaction ID and account name / Gamertag.

Oct 31, 2021 · 12:49 AM UTC

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Replying to @MojangSupport
Thank you =) I just finish the chat but they told me I cant recover my games in any way. But its so weird because you can see I dont have them on my acc, so no one is using them, how can you restore them?