@MojangSupport my kid (who is autistic, 13, + spends too much time playing mc) tried to make an "alt account" ... but afaict did not put in any novel account info. My wife would like to know where the money she spent went as his account has no new capabilities. Please advise. TY!
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Replying to @daveobri
For help with purchasing issues, please visit msft.it/6013XhPgZ

Oct 25, 2021 路 5:10 AM UTC

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Replying to @MojangSupport
why is minecraft pretending *I* don't own it anymore? After we just paid for an extra copy, too. This is not ok.
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contact me immediately please, thank you.