Migration has been opened to a limited amount of players - do not give out your information in an email or on a website. Did you migrate, and you're wondering about your cape? We'll be adding them to accounts soon!
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Hi, I can't access the email I used to set up my Mojang account (it's been deleted) and I can't access my transaction ID on bank statements (I no longer have an account with the bank I used). Therefore I cannot switch to my current email or migrate. Can I get help?
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Replying to @ArrowBuilds
Please send us an email at msft.it/6019Xg69z and we will assist. Remember to attach your Transaction ID and account name / Gamertag.

Sep 29, 2021 · 12:39 AM UTC

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Replying to @MojangSupport
I can't get to my transaction ID as explained above - I don't have access to the bank account I used to purchase my account
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