Day 10 of not getting an email back from Nestor at @MojangSupport and day 16 of not being able to access my Java version of Minecraft.
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Replying to @Lib8byMar4ie
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^FF

Sep 25, 2021 · 10:50 PM UTC

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Replying to @MojangSupport
This is the 5th generic response I've gotten from this account this week. My ticket got a response, I had email exchange with an employee, the emails stopped over a week ago and I still don't have access to my game. I just need a new game download, but no one wants to help me.
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