@MojangSupport Almost 72 hours/3 days and no response. I don’t want to spam you guys, but my friend had an issue and it only took less than 2 days for a reply. Please help. Also, would be ticket be impacted if I use the accounts original name and not the name the hacker put?
1
Replying to @knotimport
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!

Sep 19, 2021 · 10:54 PM UTC

1
Replying to @MojangSupport
Does the username on the ticket impact response time? Should I make another one with the name the hacker put on the account?