@MojangSupport I bought minecraft in the middle of the page fall and I enter the account and it tells me that I do not have it and I already charge the card and when I bought it it told me that it could not be done but I took a screenshot and took another from Google.
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Replying to @ElHaxYT
Please send us an email at msft.it/6017XPUUN and we will assist. Remember to attach your Transaction ID and account name / Gamertag.

Sep 13, 2021 · 2:04 AM UTC

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Replying to @MojangSupport
claro pero lo que pasa es que ya he mandado en español por que soy de mexico pero no me han contestado si mando en ingles me contestaran?
Replying to @MojangSupport
Of course, but what happens is that I have already sent in Spanish because I am from Mexico but they have not answered me, if I send in English, will they answer me?