@MojangSupport Hi. I just purchased a license but no email was requested. I already paid but I don't know where to download and login.
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@MojangSupport
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If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6010XOWf8!
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I did not create a Mojang account when I bought the game. The webpage just allowed me to pay without entering any email. I already had a Windows copy and when I entered in the launcher, only this copy is available. Java edition appears just the demo version.
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If you can only play Minecraft demo, please visit msft.it/6012XPGhK for help. ^FF
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:(
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Sorry about that! Please visit msft.it/6012XPHKa ^FF
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That's too confusing for me. I can't understand. Why there's no email when I bought?! Feeling that I lost $26 😭 I log in and out from my Microsoft account and I only see demo version How can I ask for a refund and then buy again? My daughter is pretty sad with that.
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I only have the receipt from credit card. Have no email from Mojang or Microsoft.
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Replying to @BogleBr
Please send us an email at msft.it/6010XPH2j and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^FF

Sep 11, 2021 · 10:36 PM UTC

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Replying to @MojangSupport
I would like to cancel my purchase.
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Please send us an email at msft.it/6011XuFgL and we will assist. Remember to attach your Transaction ID and account name / Gamertag.
Replying to @MojangSupport
Tried that before Twitter. No response. But ok. I'll try again. My Microsoft account is rcfarias1981@outlook.com and my daughter Minecraft id is Epanda2011 if it helps.
Replying to @MojangSupport
Transaction ID is my main problem. I have no one. Just the value on my credit card as I attached before.