I contacted @MojangSupport via form over a month ago and still got no response. Is that normal? How long does it usually take? It's about migration, so not too urgent, but it's definitely not great…
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Replying to @FaRo_Fabian
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!

Sep 8, 2021 · 6:14 PM UTC

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Replying to @MojangSupport
Now it's two months, still no reply. And the launcher no longer tells me "we have starting migrating…", so I would assume that Mojang supports will soon no longer work. Can I please get a reply?
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!
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