Support Intake Form: Issues with the support intake form should be resolved! - JP
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About a year ago, I lost my Java edition account. I could log in, but it just told me to buy the game, even though I had been playing it for over 6 months at the time. I sent several emails but I never got a response or a fix. I had to buy Minecraft again.
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oh, and it seems I can’t recieve a password reset email.
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Replying to @orange43419485
If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6019XHzwL!

Sep 2, 2021 · 6:49 PM UTC

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Replying to @MojangSupport
Thank you! Though, when I try to use the password for my microsoft account, it just says that it is incorrect. And I also don’t get a ”forgot password” email if I want to change.
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