@MojangSupport My kid just migrated his account from Mojang to Microsoft. Everything looked good, but now when he goes to the launcher the only option is to login with his mojang account, now deactivated. Tried restarting the launcher and restarting the computer. Suggestions?
1
Replying to @schaynes
If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6019XGZqV!

Sep 1, 2021 路 9:44 PM UTC

3
Replying to @MojangSupport
Where do I find the Microsoft login option? When I hit Go Back, it lists his Mojang account and says "Migrate" and his Dungeons account name. If I hit "migrate" it says this account has already migrated. 馃
Replying to @MojangSupport
Neither his Mojang account or Microsoft account login work on this screen. He's super bummed he can't play after migrating.
Replying to @MojangSupport
We figured it out - you have to click "Add Account" and then login with your Microsoft account. That should be added to the FAQ. Thanks.