@MojangSupport My teenage son's Minecraft account has been hacked and they've changed his email so he can't get back in. He has invested so much time and money in this so he is in tears. Can you please advise how can he retrieve it? Cheers.

Thanks for the replies, it's just hard to know whats genuine. In all honesty, @MojangSupport should be able to sort this out. he won't be paying anymore money to Minecraft if he doesn't get back what he has lost!

My son has the same issue. Filled in the support form over two weeks ago about his stolen account and we’ve heard nothing since. Quick to take our money but slow to offer support. 😩