@MojangSupport I purchased this and downloaded for my 10 yr old son and it will not connect to the server. We have tried multiple times. Please contact me so we can fix or get our money back. Minecraft Java Edition
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Replying to @Latoyia__Bailey
To keep your information secure, please complete our request form at help.minecraft.net/hc/en-us/… so we can quickly and safely assist with your question! ^ED

Jul 30, 2021 · 10:03 PM UTC

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Replying to @MojangSupport
Done. I have computer handy awaiting a response.
Replying to @MojangSupport
Still no luck! It Will not connect to the server. We have sent several messages now. HELP!