Migration has been opened to a limited amount of players - do not give out your information in an email or on a website. Did you migrate, and you're wondering about your cape? We'll be adding them to accounts soon!

Jun 25, 2021 · 11:17 PM UTC

286
132
22
1,294
Replying to @MojangSupport
@MojangSupport every time I try to log on minecraft the app instantly closes not even within 3 seconds I’m on Xbox can i get some help
1
1
For technical help, please visit our Help site msft.it/6017n0JJf. ^TK
1
Replying to @MojangSupport
No, but i'm wondering why migrating my account means I can no longer play Minecraft....
1
3
To keep your information secure, please complete our request form at msft.it/6018nCvPo so we can quickly and safely assist with your question!
1
Replying to @MojangSupport
You still haven't helped me gain access to my account in the first place tho :/
1
2
To keep your information secure, please complete our request form at help.minecraft.net/hc/en-us/… so we can quickly and safely assist with your question! ^ED
Replying to @MojangSupport
Hi, so I reached out before and didn't get a response. I've also reached out to Microsoft and Mojang via the correct Support channels, and not gotten any help. Minecraft says it's Microsoft's issue, but I'm locked out of the Minecraft launcher and I can log into Microsoft fine.
2
2
To keep your information secure, please complete our request form at msft.it/6017XDVoF so we can quickly and safely assist with your question! ^NQ
Replying to @MojangSupport
I created my account in Microsoft,but i want the cape,how can i get it?
2
1
The most up to date information about the upcoming account migration is available on our FAQ here: help.minecraft.net/hc/en-us/…